| Etsy: girlpirate - non-delivery of items |
[Dec. 25th, 2010|12:33 am] |
UPDATE: As of last evening (January 7th 2011) I have received a refund. The seller sent the refund via paypal. She sent the $47.50 she owed but did not take into account the paypal takes fees when you send payment through them. So I am still out $1.68. Granted I realize that is splitting hairs at this point, getting any money back at all is absolutely amazing but it's just the point. I went through a lot and she still didn't send me back all the money she owes me. ALSO she wrote this in the message portion of her paypal transaction:
Subject:
Cancellation of Etsy transactions
Note:
Cancellation and full refund of the following Etsy transactions: #5LT92608HH510961R #88D84617127871546 This renders these transactions null and void, as well as any subsequent items related to these transactions (special offers, feedback, etc).
Payment Type:
Instant
Does anyone know if this has any truth to it? Can she cancel my bad feedback?
Thanks.
____________________________________________________________________________________
I have reached the end of my rope with this seller.
I've had countless good and smooth transactions with her until my most recent one in October. I ordered 2 necklaces and a pair of earrings. The earrings were meant as a birthday gift for a friend. I figured ordering at the beginning of October would ensure I'd have enough time to receive the item and then ship it out. Girlpirate never took more than a few days to ship. She's only one state away from me and the USPS was always fast with shipping.
It's now December 25th and I have nothing. Girlpirate has $47.50 of my money and I can't even file a paypal claim. I gave her the benefit of the doubt because i've never had any problems with her in the past. I figured i'd get my things as soon as she sorted out a few issues going on in her life.
Well I was wrong. More "issues" kept happening. She kept begging for more time and for me to be patient. Well to make a long story short. I had to buy a different pair of earrings for the friend. Her bday present was late because i was waiting for girlpirate to ship.
The last communication i had with her she stated my items shipped the Monday before Thanksgiving. Then she proceeded to ignore my emails until this evening. I'd sent many email previous to this evening and got no response. I've just basically had enough. My last email to her stated that I had decided to leave back feedback and report her to etsy for non-delivery. In 3 seconds flat i had a response. All of a sudden she was extremely chatty and we emailed back and forth numerous times this evening. My items that i purchased in October are now going out on December 26th according to her. Which means she lied that anything was shipped the Monday before thanksgiving.
She responds to emails that she feels threatened by or when you mention bad feedback. No response to nice emails with simple questions about where your items are. Forget it.
I don't think this seller is ALL bad. I had many smooth transactions with her. I would just really pay attention and if you do buy from her, please make sure you file a claim in you don't get your items and your 45 day paypal claim limit is coming up. Stupid me, thought i'd bought from her enough times that she wouldn't screw me over, I was wrong. |
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| Bad deal from pearlgrey on etsy |
[Nov. 16th, 2010|03:51 pm] |
| [ | mood |
| |  aggravated | ] |
Purchased a blythe dress fom pearl grey weeks ago. She has not responded to email messages. Is listed as unverified on Paypal and has not claimed payment. Is this any way to run a business?
I'm also hearing that I am not the only one that has had this problem with this particular seller. |
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| Don't buy from Etsy Seller Ringsalad! |
[May. 27th, 2010|10:23 pm] |
I ordered some pajamas and matching doll shirt for my daughter's birthday from Etsy seller Ringsalad. I had ordered from her before, so was totally surprised when the items didn't show up at first. I had to email her twice over the next month and a half. She always promised that she would get it out, until the second email, where she claimed that she didn't have the item I bought, but would send a similar pair of pajamas and doll shirt. What I received were a girl's shirt with a matching doll shirt, and a doll dress of less than stellar quality. I told her that they weren't exactly what I was expecting, but that they would do ok, and I would keep them for my daughter.
I left an appropriately NEUTRAL feedback stating exactly these points - that it was late, different, not exactly what I wanted, but I would keep it since my daughter liked it.
She totally flew off the handle and started harassing and abusing me, first by leaving negative feedback that was only halfway the truth. I countered back that I was completely fair and honest with the issue with her - it WAS late, it WAS different, and I was only OK with it, not thrilled.
She continued to berate me over the feedback I left her, acting as if I left her NEGATIVE - and I triple-checked - it was NEUTRAL, and said if I didn't like it, I could have sent it back for a full refund, or she could have given me a partial refund and let me keep the goods, but that I didn't give her that option and "hatefully" left her the feedback. I countered that if she would remove the negative feedback she left me, I would remove the neutral feedback (I was feeling pretty bullied by now). She refused, saying I needed to clear the neutral feedback first before she would be allowed to clear hers.
Finally I was fed up with it and said I would send the items back and take my full refund. I asked for her address again, as I didn't have the packaging anymore. At this point, she stopped answering my convos. I got her address off the PayPal account, and asked her to confirm it. She did not respond. I told her I was returning the items, and wanted a PayPal refund.
I shipped the items back to her with delivery confirmation. Upon delivery, she refunded me part of the amount, but not the full amount (she left off the shipping cost I originally paid, after saying she would pay me back that.) I have tried to file a dispute with PayPal, but they really don't care if the reason you send it back is because it ISN'T RIGHT.
I asked her to refund the rest of the amount that she owes me, and informed her that I have recontacted PayPal and forwarded the convo to Etsy. She now has blown me off, refused to do anything else, and accused me of harassment, essentially accusing me of false threats since PayPal nor Etsy have contacted her about this case.
At this point, I am not going to contact her any more, to prevent her from having any ammunition to accuse me of harassment with. But she well and truly bullied and screwed me over, and I couldn't let it slide without trying to warn people.
It is so sad that there are people out there like this - so difficult and hateful, especially when I had been polite and patient for so very long! |
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| Beware: Seller / Buyer GINGERET |
[Dec. 8th, 2009|10:35 am] |
Gingeret purchased 2 items from me (2 pairs of shoes; one size ladies 8 one sized ladies 10) and wanted to return the size 10's because she didn't like them. Since she bought 2 items and paid with one paypal payment, Paypal wouldn't let her return the one pair, only both pairs for a full refund. I found out that she had already sold the size 8 shoes on ebay for twice what she bought them from me for so therefore couldn't comply with the paypal complaint she had and was out of luck. She lambasted me via emails and convos and the tone of these made me realize she is one of those really UNSTABLE types of people. I told her to return the size 10s to me for a refund but to hurry as this was right before thanksgiving and I was going away for the holiday and wanted to get this settled and squashed. She never did.
I came home from holiday to find her feedback dotted in red from buyers claiming she sells damaged vintage goods, and won't take refunds. Pot meet Kettle? Her buyers started to send convos to me, after seeing that she left me a netural feedback for the shoes that she supposedly "loved" (the size 8s that she sold haha) which was unfair. I've been in contact with a few of her very UNHAPPY buyers and have let them know how to file paypal complaints against her for sending them damaged, dirty and smelly clothing.
Right now she is using Etsy as a platform to sell whatever she wants for the cheap listing fees. She is breaking etsy rules on vintage clothing by selling modern, new with tags clothing from Macy's and listing them as vintage. If anyone here buys vintage clothes on etsy, be very wary of her and her items -- she got her bad feedbacks removed by bribing the unhappy buyers with refunds/keep the items but they used to read things like "bait and switch seller" and "item wasn't exactly clean" etc.
Anyway hi I'm new to this comm but I've been on Etsy since 2005. I've never had a bad transaction until now and I can only imagine it's because alot of horrible ebay people have moved over to Etsy. I've been on ebay for 13 years now and I'm pretty well-versed in paypal disputes and bad transactions so I hope that I can help out anyone here who posts from now on with a problem. :) |
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| Ugh. What should I do? |
[Nov. 9th, 2009|04:39 pm] |
So I purchased something almost a week ago on Etsy. I have only purchased about two things on there so far, so this is relatively new to me. On November 3rd, I asked the seller a question about the item. She responded the day after and answered my question, then I bought the item. My payment cleared, and I messaged her to verify that she received it and to get the shipping information. I've messaged her about 3/4 times and she hasn't responded to any of them.
What's more annoying is the fact that I saw on her feedback that she had purchased something from somebody else on November 7th (so the feedback says). What am I supposed to do about this? She has 100% feedback, I just don't understand why she can't find the decency to respond to ANY of my conversations, especially after I already paid.... |
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| SteamSociety |
[Sep. 22nd, 2009|03:58 pm] |
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EDIT: THIS SELLER IS THE WORST EVER. DO NOT BUY FROM HER IF SHE OPENS UP SHOP SOMEWHERE ELSE.
She promised me an exchange and a shipping refund. So I gave her a chance and sent it back to her. She has not responded to ANY of my emails, and when I added her on Facebook to ask her why she hasn't contacted me, she removed me. Unprofessional, why would you want to piss off a customer? If she thinks I'll take this quietly she has another thing coming. You made a mistake, admit it and settle things with your customer!!! If she ever sets up an online shop again I will bother her until she realizes the past will haunt you. >:( --------------------------
Well this thought me never to email support@etsy.com ever again.. first response I got back, the replier didn't even READ my email. Then the 2nd response was like ohh each seller has their own policies about returns and etc.
I bought a necklace from SteamSociety on 08/19 and after like 3 weeks I got it. I noticed the seller shipped out the item a week after I paid (when her policies state that she ships out items within 48 hours)
That's not all.
The necklace I received DOES NOT LOOK like the one in the photos, it's similar, but the pendant was glued on the wrong side, glued sloppily (uneven) and visibly noticeable. The chain is completely different, a super bulky chunky chain instead of a slim one, and the clasp is some gigantic lobster clasp for like bags.
I've contacted the seller 3 times and no response. 2 times through Etsy and 1 time through email -- nothing. I'm being patient because she CLAIMS to have gotten stomach flu (but wtf she's still listing NEW items -- not relisting items -- but NEW ones everyday)
I'm a seller too and if I was sick, I would not be listing new items -- hell I'd put my shop on vacation mode so that I don't get behind on orders.
Other buyers are having issues with her too, some of them never received their items, and also no response for over a month.
She should be catching up and fixing problems with past buyers instead of ignoring them and trying to get new buyers.
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| Warning about buying supplies from Hippychic2007 |
[Jun. 10th, 2009|07:44 pm] |
| [ | mood |
| | annoyed | ] |
I ordered and paid for some felt supplies from Hippychic2007 three months ago. I was sent the wrong items and I am still waiting for replacements. The seller initially disputed my purchase and then admitted an error and promised a replacement. I waited for this, and it did not arrive. Unfortunately, because I waited, I was outside the time frame to qualify for a Paypal refund. So be warned, its worth filing a Paypal dispute as early as possible. I have reported this to Etsy, but the seller is still completely unresponsive, and contiunuing to sell the items I am still waiting for. I would avoid this seller. |
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| (no subject) |
[Jan. 24th, 2009|12:43 am] |
I just wanted to put a warning out there for "TOUKOUSHIMA" on Etsy. My husband ordered a pair of slippers from her on December 4th and they never arrived. TONS of other people have had this problem. Check out her feedback on Etsy (lots of negatives...and I never see negatives on Etsy!) Too bad...they were really cute looking slippers. She told my husband 2 weeks after ordering that the slippers would absolutely be here in time for X-mas and that she'd expedite the shipping. Well, she didn't. It's January 24th and they still have not arrived. My husband has tried to contact her several times to no avail. We finally had to file a claim through Etsy and our credit card company.
Now, she's trying to sell her items on Dawanda ( en.dawanda.com/product/2502766-toukoushima-simply-slippers ). I just wanted to put out a warning to potential buyers.
I hate to make a post like this, but her practices are really unacceptable.
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| Beware Etsy buyer: fletchva (No payment and no response) |
[Oct. 24th, 2008|12:12 am] |
Etsy buyer fletchva submitted a purchase at my Etsy store on 10/18/2008, buying my handmade Blythe dress, which is on clearance price US$8.00 plus shipping US$2.50.
Buyer did not send payment until now. I'd contacted buyer twice, one on late 10/18/2008 and one on 10/22/2008, kindly reminded her that payment must be made by PayPal within 3 calendar days after the day she ordered the item. I contacted her via the Etsy conversation, but she never reply me.
She has 0 feedback when she made her purchase.
I'd left her a Neutral feedback. And I just found another seller also got the same problem and left her a Neutral feedback too.
Please beware of this buyer!
I'd filed a "cancel sale" to Etsy, and hope I can get the commission back and can re-list this item without charge!
hugs,
Connie |
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